Doris Collins was the British John Edwards of the 80's. In this edition of "The World Around Us" we get a bit of insight as to what "Cold Reading" is. Doris is good, but listen to the explanation by Randi for insight into how it's done. Belief that what psychics do is supernatural or paranormal is irrational. Nobody has ever proven in controlled conditions a paranormal event. Literal belief in "cold readings" is the equivalent to literal belief that this website is actually a phone book, there just is no proof.