Greydon Square CDs
I ordered (on Dec 26th) a Greydon Square CD from your site and paid via PayPal. As soon as I saw the confirmation page I relized that I the shipping address listed was my old NYC address (from 2 years ago). I tried to get this fixed by PayPal, but since it was an instant transfer from my bank account, they could not modify the payment. I've sent a couple of emails to the Customer Service Email address listed in the PayPal payment details ([email protected]) but have not gotten a response yet. I also sent a PM here on the board to Brian but didn't get a "Response".
I can see from the tracking infomation that it was sent to NYC and has likely come back to your headquarters by now. However, I am not righting this in an effort to get a refund or anything, only to suggest that better customer service channels are setup for this sort of thing. It was really frusterating not being able to contact someone regarding the order I placed to correct a mistake I had made. You should consider setting up a Customer Service thread on the boards for this sort of thing.
I will be purchacing another CD today and will try to avoid making the same stupid mistake I made last time.
Thanks for everything that you do...